1. Introduction

a. Acceptance of Terms: By accessing or using Grok Cor, LLC, a Florida entity, ("Provider"), you agree to be bound by these terms and conditions ("Terms"). If you do not agree, you may not use the services.

b. Age Requirement: Users must be at least 18 years old to create an account and use the services. By using the services, you represent and warrant that you meet this age requirement.

2. User Conduct

a. Prohibited Behaviors: Users agree not to engage in the following prohibited activities:

i. Spamming or sending unsolicited messages.

ii. Violating or infringing upon intellectual property rights.

iii. Engaging in unlawful activities.

iv. Introducing viruses or malicious code.

v. Interfering with the operation of the services.

vi. Collecting information from other users without their consent.

3. Account Management

a. Suspension or Termination: Provider reserves the right to suspend or terminate accounts for misuse, violation of these Terms, inactivity, or for any other reason without prior notice.

b. User Responsibilities: Users are responsible for maintaining the confidentiality of their account information and must immediately notify Provider of any unauthorized use or security breaches.

4. Amendments and Updates

a. Updating Terms: Provider may update these Terms periodically. Users are encouraged to review the Terms regularly. Continued use of the services constitutes acceptance of any changes.

b. Immediate Changes: Immediate changes may be made to comply with legal or regulatory requirements without prior notice.

5. Third-Party Integrations

a. Integration Terms:

i. Third-Party Services: Provider's services may integrate with third-party services ("Third-Party Services") such as SaaS platforms, AI tools, CRM, email, marketing, and SMS systems, payment processors, and communication tools.

ii. Use of Third-Party Services: By using Provider's services, users acknowledge and agree to the use of Third-Party Services. Provider makes no representations or warranties regarding these services.

iii. Liability and Risk: Provider is not liable for any issues, data loss, security breaches, or damages arising from Third-Party Services. Use of these services is at the user's own risk.

iv. Third-Party Data Sharing: Provider may share certain user data with Third-Party Services as necessary. Provider will take reasonable steps to ensure data protection.

v. Modifications and Discontinuation: Provider may modify, discontinue, or limit access to Third-Party Services at any time without notice.

vi. Customer Responsibilities: Users must ensure compliance with all applicable laws, regulations, and third-party terms of service. Users agree to indemnify Provider from any claims arising from their use of Third-Party Services.

vii. Support and Maintenance: Provider may offer support for Third-Party Services on a best-effort basis, which may be subject to additional fees.

viii. Changes to Integrations: Provider may update integrations with Third-Party Services periodically. Users are responsible for ensuring compatibility with their systems.

6. Intellectual Property

a. User-Generated Content: Provider does not claim ownership of user-generated content but reserves the right to use such content for promotional purposes.

b. Trademarks: Users may not use Provider’s trademarks without explicit written permission.

7. Jurisdiction and Governing Law

a. Applicable Law: These Terms are governed by the laws of the State of Florida. Any disputes will be resolved under Florida jurisdiction.

8. Indemnification

a. Users agree to indemnify and hold Provider, its affiliates, partners, and third-party service providers harmless from any claims, damages, or expenses arising from their use of the services or violation of these Terms.

9. Service Cancellation and Fee Increases

a. Communication of Changes: Service cancelations or fee increases will be communicated via email.

b. Notice Period: A 30-day notice period is required for changes in fees.

10. AI Chatbot Disclaimers

a. Detailing Inaccuracies: The AI chatbot may provide inaccurate information. Users should not solely rely on its responses.

b. Restricted Advice: The chatbot is not a substitute for professional advice in legal, financial, tax, medical, or other regulated fields.

c. Data Use: Customer data may be used by the AI for learning and improvement, in compliance with privacy regulations.

11. Confidentiality

a. Confidential Information: Both parties agree to keep any designated confidential information private, except as required by law or regulation.

12. Force Majeure

a. Events Beyond Control: Provider is not liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, service outages, acts of war, or government actions.

13. Dispute Resolution

a. Arbitration: Any disputes arising out of this Agreement will be resolved through binding arbitration in Florida, in accordance with the rules of the American Arbitration Association.

14. Disclaimer of Warranties

a. As-Is Basis: The services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

a. Maximum Liability: To the maximum extent permitted by applicable law, in no event shall Provider, its affiliates, partners, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

16. Severability

a. Severability Clause: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

17. Entire Agreement

a. Entire Agreement Clause: These Terms, along with the SaaS Agreement, Privacy Policy, and Refund Policy, constitute the entire agreement between you and Provider regarding the use of the services, superseding any prior agreements between you and Provider relating to your use of the services. In the event of any conflict between these Terms and any other agreements, the terms of the specific agreement shall prevail.